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	<description>Keep Selling. We&#039;ll Take Care of The Database</description>
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		<title>ACT! Software Training Videos</title>
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		<title>An Outside perspective on CRM</title>
		<link>http://mondolessons.wordpress.com/2009/06/28/an-outside-perspective-on-crm/</link>
		<comments>http://mondolessons.wordpress.com/2009/06/28/an-outside-perspective-on-crm/#comments</comments>
		<pubDate>Sun, 28 Jun 2009 14:46:14 +0000</pubDate>
		<dc:creator>Mark Mondo</dc:creator>
				<category><![CDATA[ACT! Public Training Classes]]></category>
		<category><![CDATA[Best Practices - In the Classroom]]></category>
		<category><![CDATA[CRM]]></category>
		<category><![CDATA[on demand CRM]]></category>
		<category><![CDATA[sales training]]></category>

		<guid isPermaLink="false">http://mondolessons.wordpress.com/?p=32</guid>
		<description><![CDATA[I tend to get caught into too many details about the color of the icons sometimes. To help me get out, I went there to learn about CRM from a non-tech perspective.    I subscribe to selling power , and it keeps me grounded on what sales people face on a daily basis. Posted in ACT! [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=mondolessons.wordpress.com&amp;blog=3744905&amp;post=32&amp;subd=mondolessons&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
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		<title>Returned from the ACT! Consultant Conference</title>
		<link>http://mondolessons.wordpress.com/2009/05/16/insights2009/</link>
		<comments>http://mondolessons.wordpress.com/2009/05/16/insights2009/#comments</comments>
		<pubDate>Sun, 17 May 2009 02:34:22 +0000</pubDate>
		<dc:creator>Mark Mondo</dc:creator>
				<category><![CDATA[Reports]]></category>
		<category><![CDATA[act 2008]]></category>
		<category><![CDATA[act 2009]]></category>
		<category><![CDATA[act dashboards]]></category>
		<category><![CDATA[act reports]]></category>
		<category><![CDATA[act software]]></category>

		<guid isPermaLink="false">http://mondocrm.wordpress.com/?p=8</guid>
		<description><![CDATA[I just returned from meeting my peers at a consultant conference. I will be learning more SQL to help clients extend the dashboard feature of ACT! 10+. The trend I see is to help people leverage the data they already have to make informed decisions. Currently, a great program to help people get started with [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=mondolessons.wordpress.com&amp;blog=3744905&amp;post=8&amp;subd=mondolessons&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
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		<title>Why eLearning at all ?</title>
		<link>http://mondolessons.wordpress.com/2008/07/23/why-elearning-at-all/</link>
		<comments>http://mondolessons.wordpress.com/2008/07/23/why-elearning-at-all/#comments</comments>
		<pubDate>Thu, 24 Jul 2008 01:50:31 +0000</pubDate>
		<dc:creator>Mark Mondo</dc:creator>
				<category><![CDATA[Best Practices - Marketing Training Services]]></category>
		<category><![CDATA[act software]]></category>
		<category><![CDATA[act training]]></category>
		<category><![CDATA[act video training]]></category>
		<category><![CDATA[ACT!]]></category>
		<category><![CDATA[eLearning]]></category>

		<guid isPermaLink="false">http://mondolessons.wordpress.com/?p=27</guid>
		<description><![CDATA[As training budgets compress, and employers do not want to have employees &#8220;idle&#8221; as they are learning new software, eLearning is becoming a viable alternative. Whether it&#8217;s ACT! or other skills you teach as a consultant, consider eLearning technology as a secondary resource. Reference Mark Mondo<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=mondolessons.wordpress.com&amp;blog=3744905&amp;post=27&amp;subd=mondolessons&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
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		<title>Know Your Audience.  Or do you ?</title>
		<link>http://mondolessons.wordpress.com/2008/06/26/know-your-audience-or-do-you/</link>
		<comments>http://mondolessons.wordpress.com/2008/06/26/know-your-audience-or-do-you/#comments</comments>
		<pubDate>Fri, 27 Jun 2008 04:59:28 +0000</pubDate>
		<dc:creator>Mark Mondo</dc:creator>
				<category><![CDATA[Best Practices - In the Classroom]]></category>

		<guid isPermaLink="false">http://mondolessons.wordpress.com/?p=23</guid>
		<description><![CDATA[So I prepared my first course, teaching something besides &#8220;How to add a new contact to ACT!&#8221;. It was not much of a stretch, but I decided to start a 15 minute lecture on prepping a PC before an install of ACT!. This lecture was to the other students in my &#8220;Instructional Design&#8221; course at [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=mondolessons.wordpress.com&amp;blog=3744905&amp;post=23&amp;subd=mondolessons&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
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		<title>How Do You Measure Training ROI ?</title>
		<link>http://mondolessons.wordpress.com/2008/06/01/how-do-you-measure-training-roi/</link>
		<comments>http://mondolessons.wordpress.com/2008/06/01/how-do-you-measure-training-roi/#comments</comments>
		<pubDate>Sun, 01 Jun 2008 14:34:30 +0000</pubDate>
		<dc:creator>Mark Mondo</dc:creator>
				<category><![CDATA[Best Practices - Marketing Training Services]]></category>
		<category><![CDATA[software training]]></category>

		<guid isPermaLink="false">http://mondolessons.wordpress.com/?p=22</guid>
		<description><![CDATA[One of the lectures in our class discussed the &#8220;business&#8221; aspect of training.  It&#8217;s cited that training is always the first line item cut, no matter the reason. So trainers keep this in mind when they need to &#8220;justify their existence&#8221; in an era of cutbacks. As part of our training classes, we are starting [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=mondolessons.wordpress.com&amp;blog=3744905&amp;post=22&amp;subd=mondolessons&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
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		<slash:comments>1</slash:comments>
	
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			<media:title type="html">markrmondo</media:title>
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		<title>Post Training &#8211; Training</title>
		<link>http://mondolessons.wordpress.com/2008/05/21/post-training-training/</link>
		<comments>http://mondolessons.wordpress.com/2008/05/21/post-training-training/#comments</comments>
		<pubDate>Thu, 22 May 2008 03:38:58 +0000</pubDate>
		<dc:creator>Mark Mondo</dc:creator>
				<category><![CDATA[Best Practices - In the Classroom]]></category>

		<guid isPermaLink="false">http://mondolessons.wordpress.com/?p=20</guid>
		<description><![CDATA[As I wrap up my final part of the project for my training class in grad school, I have to cover post-class evaluation. The four principles about evaluating training programs are: Reaction &#8211; AKA Customer satisfaction Learning &#8211; Did they acquire the knowledge and skills necessary to perform the new program ? Behavior &#8211; Have [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=mondolessons.wordpress.com&amp;blog=3744905&amp;post=20&amp;subd=mondolessons&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
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		<slash:comments>1</slash:comments>
	
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		<title>A stat on how much we learn</title>
		<link>http://mondolessons.wordpress.com/2008/05/18/a-stat-on-how-much-we-learn/</link>
		<comments>http://mondolessons.wordpress.com/2008/05/18/a-stat-on-how-much-we-learn/#comments</comments>
		<pubDate>Sun, 18 May 2008 20:29:14 +0000</pubDate>
		<dc:creator>Mark Mondo</dc:creator>
				<category><![CDATA[ACT! Private Classes]]></category>

		<guid isPermaLink="false">http://mondolessons.wordpress.com/?p=19</guid>
		<description><![CDATA[At my MBA class, they sited this interesting stat that learners generally retain: 10% of what we read 20% of what we hear 30% of what we see 50% of what we see and hear 90% of what we perform and describe This was sited by a study authored by Edgar Dale, and it&#8217;s depicted [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=mondolessons.wordpress.com&amp;blog=3744905&amp;post=19&amp;subd=mondolessons&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
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		<slash:comments>2</slash:comments>
	
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		<title>Welcome</title>
		<link>http://mondolessons.wordpress.com/2008/05/18/welcome/</link>
		<comments>http://mondolessons.wordpress.com/2008/05/18/welcome/#comments</comments>
		<pubDate>Sun, 18 May 2008 19:42:52 +0000</pubDate>
		<dc:creator>Mark Mondo</dc:creator>
				<category><![CDATA[Uncategorized]]></category>

		<guid isPermaLink="false">http://mondolessons.wordpress.com/?p=18</guid>
		<description><![CDATA[I have decided to further my formal education and go back to St. Xavier University in Chicago and learn more about training. My goal is to share what I have learned in school thus far, and I look forward to hearing others&#8217; contributions. After all, training remains on of our most profitable services we can [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=mondolessons.wordpress.com&amp;blog=3744905&amp;post=18&amp;subd=mondolessons&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
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		<slash:comments>0</slash:comments>
	
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